Privacy Policy | Road Haulage Services

1. Who We Are

We are Road Haulage Services. Our website address is: https://www.roadhaulageservices.com/. We are committed to protecting and respecting your privacy in compliance with UK data protection laws (UK GDPR).

2. What Personal Data We Collect and Why

Driver Safety & Site Access Forms

When drivers or visitors complete our Site Access Acknowledgement or other operational forms, we collect the personal data provided. This includes:

Full Name and Company Name

Digital Signatures

Date and time of submission

IP address (for audit and security purposes)Why we collect this: This data is collected under the lawful basis of “Legal Obligation” and “Legitimate Interests” to ensure health and safety compliance on our premises and to maintain mandatory site access records.

Contact Forms

If you use a contact form to get in touch with us, we collect your name, email address, phone number, and any message you provide. We use this solely to respond to your inquiry.

Cookies & Website Analytics

Essential Cookies: If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This contains no personal data and is discarded when you close your browser.

Analytics: We may collect anonymised data regarding your browser, device, and how you interact with our site to help us improve user experience.

(Note: If you allow blog comments, we also collect the data shown in the comments form, and the visitor’s IP address to help spam detection).

3. Embedded Content From Other Websites

Articles or pages on this site may include embedded content (e.g., videos, maps, or external forms). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These external websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

4. Who We Share Your Data With

We do not sell your personal data to third parties. Data may be shared with:

Internal Staff: Transport managers and HR for site safety and operational compliance.

Legal/Regulatory Bodies: If strictly required by law, such as the HSE (Health and Safety Executive) in the event of an incident.

IT Service Providers: Secure hosting and form processing plugins (e.g., WordPress/Forminator) that power our website, operating under strict data processing agreements. Automated spam detection services may check visitor submissions.

5. How Long We Retain Your Data

Site Safety & Access Records: Signed driver agreements are kept as part of our health and safety audit trail for as long as is legally required by UK health and safety regulations, or until superseded by a new agreement.

General Enquiries: Contact form emails are retained only as long as necessary to provide customer service.

6. What Rights You Have Over Your Data

Under UK GDPR, you have the right to request an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you.

Please note: This does not include any data we are obliged to keep for administrative, legal, health and safety, or security purposes (such as signed driver agreements).

7. How to Contact Us

If you have any questions regarding this privacy policy or how we handle your data, please contact our team at:

Email: info@roadhaulageservices.com